Continuing in this strobe-lit techno-rave communication environment as it stands will be destructive for businesses. Employees communicating at breakneck speed make mistakes. They forget, cross boundaries that exist for a reason, make sloppy errors, offend clients, spread rumors and gossip that would never travel through offline channels, work well past the point where their contributions are helpful, burn out and break down and then have trouble shutting down and recuperating. The churn produced by this communication lifestyle cannot be sustained. "To perfect things, speed is a unifying force," the race-car driver Michael Schumacher has said. "To imperfect things, speed is a destructive force." No company is perfect, nor is any individual.
August 24, 2009
The Impact of Speed
Okay, one more quote from John Freeeman's Not So Fast:
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